I’m probably the least artistic person in the company. So why did you move from adhesives to sketchbooks? Were any of you artists? The first ever Seawhite sketchbook (right) was based on a hardback plastic encapsulated auto manual.Īnd then the book bindery got into trouble, and we were selling a few more of these sketchbooks by then, so we bought the company. I think the first customer we had actually was the Sir John Cass School of Art, which is now part of London Met. One day my father said to them ‘could you make us a book with blank paper in it as a sketchbook’ – which they did – and he went to London and sold it to people like Central St. So our connection was we supplied adhesive to them. Yeah, in the 70s, those hard-backed manuals, I remember.
Seawhite sketch books manuals#
They used to produce car manuals – do you remember when people used to do DIY on their own cars? Shaun Tobin (MD of Seawhite): Well Seawhite is a family company. We started in Brighton in 1973 as an adhesive supplier. My father was supplying PVA glue to a book bindery in Waterloo Street in Hove. Shadric Toop: So tell me how it all started then… Please contact us to discuss this prior to return of goods.Seawhite Black Paper Pads – Cover designed by Toop Studio Payment for this will be made to our bank account number which will be provided when you contact us to arrange return.Īlternatively, customers may exchange goods instore within the specified timeframe. Please note: Shipping costs associated with return of non-faulty goods are the responsibility of the customer, as is the cost of replacement item(s) (if relevant).
We will email you (the customer) a return shipping ticket and provide you with a phone number for our carrier to arrange collection.email us at: to discuss return of goods.If you want to return goods because you have changed your mind:
At our discretion we will exchange goods or provide credit vouchers to the value of the original purchase providing the goods are returned within 30 days and in the original state they were sold to you. For these items the cost of return shipping shall be the responsibility of the customer. Goods returned which are not faulty may be exchanged at our discretion but not refunded. Returns procedure for goods which are not faulty: The cost of return and/or replacement of faulty or incorrectly supplied goods will be our responsibility. Pack the goods you are returning using the original packaging and attach the shipping ticket sent to you.When we have authorized the return of the faulty or incorrect goods we will email you (the customer) a return shipping ticket and provide you with a phone number for our carrier to arrange collection.email us at: to discuss return of goods.Fill out the returns form provided with your purchase.Returns procedure for faulty or incorrectly supplied goods: Please contact us for further instructions and we will do our best to resolve the problem as soon as possible.įaulty or incorrectly supplied goods will be replaced or repaired in the first instance or refunded if no replacement or suitable exchange is available. If your goods have been damaged during delivery, please keep the packaging in which the goods were delivered in case the courier company needs to inspect it or we request a photo to be sent.
Seawhite sketch books full#
If any defect is found, then we shall repair or replace the goods, and refund the full cost of returning the goods. The goods must be returned to us as soon as any defect is discovered but no later than 30 days from receipt by you. If you do not tell us of any defect or problem within 14 days or receipt of the goods, we shall assume that you have accepted them. Please examine the goods received from us immediately after you receive them. If the goods received are faulty we will meet our obligations under the Consumer Guarantees Act 1993. We do not provide a refund because you have changed your mind so please choose carefully.
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